It's Your Business: Best Friends Pet Care

Pet care company celebrates 20 years of service to its clients and their owners.


Best Friends focus on has kept cats, dogs and their owners happy for over two decades.

was founded in 1992 and is headquartered in Norwalk. The owners started the company because as pet lovers, they were "dissatisfied with the quality of pet care service available," according to Deb Bennetts of Best Friends Pet Care in Rocky Hill.

"For the past 20 years,  has been the 'leader of the pack' in the pet care industry, setting the standard for quality care," she said. "We want to continue to lead the industry, delivering the very best in boarding, day camp, grooming and training."

There are 42 locations in 18 states including four here in Connecticut.

"Our leadership has been recognized throughout the industry and is the reason we were chosen to be the exclusive pet care provider for Walt Disney World," Bennetts said. 

Best Friends Pet Care, which opened its Rocky Hill store in October 1998, :

  • Dog Boarding
  • Cat Boarding
  • Daycare
  • Grooming
  • Doggy Day Camp
  • Training Services
  • Playgroups
  • Bedtime Stories
  • Webcams

"Best Friends continues to innovate and provide new offerings based upon the needs of pets and feedback from clients," Bennetts said. 

She said Best Friends has been so successful for the past 20 years because each store “provides exceptional pet care” and "gives pet parents peace of mind." 

"Our associates go through extensive training, testing and certification and are knowledgeable in every aspect of pet health, welfare and behavior so they can provide the best possible care," Bennetts said. "Best Friends provides the highest standard of care in the industry."

To help their customers during the economic recession, the stores offer each new client the first night of boarding or first day of day camp for free.

"We don’t believe that ‘one size doesn’t fit all’ when it comes to pet care," Bennetts said. "Instead, we provide customized care for every dog."

Best Friends Pet Care in Rocky Hill is open Monday through Friday from 7 a.m. to 7 p.m., Saturday from 8 a.m. to 5 p.m. and Sunday 3 p.m. to 6 p.m. For more information, call 860-721-8080 or visit their website. You can like them on Facebook and follow them on twitter.

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